SKG-IKOB strives for all its customers to be satisfied with the quality of our services. Not only the services to our direct customers must be excellent, but the end user must also have confidence in and benefit from the certificates issued by SKG-IKOB. If you are not entirely satisfied with SKG-IKOB, you can submit a complaint. Our quality system includes a complaints procedure.
We discern two types of complaints:
SKG-IKOB tries to conduct its affairs and make all of its (certification)decisions with the utmost care. However, if you object to a decision made by SKG-IKOB, please inform us in writing. We will contact you to discuss your objection within two weeks. For more information consult the Regulations for Attestation, Certification and Inspection of SKG-IKOB Certificatie B.V. chapter 4, regarding appeals.
Contact
T +31 (0)88-2440100
info@skgikob.nl
Visiting address
Poppenbouwing 56
4191 NZ Geldermalsen
Mailing address
Postbus 202
4190 CE Geldermalsen
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